AL – Sayer Group
Quality Policy & Quality Objectives
" The Al-Sayer
Group values of honesty, trust and personal
integrity are at the heart of all our business
dealings. We will achieve continuous growth by
selling only quality products supported by
outstanding service, and by being acknowledged
as best in the business by Customers,
Principals, Employees, Community and
Shareholders. "
To support
our Corporate Quality Policy the following
quality objectives have been set and recorded :
Customers
Customers are a
cornerstone of our business.
We seek to
build long term relationships and market share
growth through our passion for competitive
excellence in all aspects of customer service.
Employees
Our Employees are
our most important asset. We will only employ
the best qualified people and provide them with
the right tools to do the job. All staff at
every level will be motivated, rewarded and
encouraged to maximize their potential in an
environment that values each individual for what
they can achieve.
Principals
We will always
deliver value to each principal which they can
not achieve through any other route. Our
relationships are based on long term mutual
benefits and growth.
Community
As a responsible
and leading corporate citizen, the group will
contribute to the economic, social environment
and cultural well-being of the local community.
Financial
Generating a long
term, sustainable stream of annual profit to
provide funding for future growth, and to
deliver our commitments to Customers,
Principals, Employees and Community.
Internal Processes
The quality,
timeliness, and efficiency of our internal
processes must be directly aligned to the
ultimate needs of our Customers, Principals,
Employees, Community and Shareholders .
Al-Sayer Group Top
Management is committed to comply with the
requirements of the ISO 9001:2000 standard and
to continually improve its effectiveness. The
top management has established a policy to
review the quality objectives annually . Al-Sayer
top management also ensures that the Quality
policy is communicated and understood within the
Group to maintain its continuing suitability
Mubarak Naser Al-Sayer
(Chief Executive Officer)
